How a Local Clinic Cut Downtime by 80% with Managed IT

Background: Tech Struggles at a Busy Healthcare Clinic

A mid-sized family clinic in Las Vegas was facing constant tech disruptions. From slow computers and unreliable Wi-Fi to missed patient records and scheduling errors, the team was spending more time troubleshooting than treating patients. With no in-house IT staff, the clinic relied on a patchwork of outdated systems and reactive fixes.

Solution: Onboarding with Tamar’s MSP Services

The clinic partnered with Tamar Computer Consulting to implement a proactive Managed IT strategy. Tamar began with a full tech audit, identifying weak points in the clinic’s infrastructure. Within the first month, Tamar:

• Replaced outdated hardware

• Secured patient data with HIPAA-compliant backups

• Set up remote monitoring and support

• Streamlined scheduling and EHR access

  
  

Results: 80% Reduction in Downtime, Happier Patients

Within 90 days, the clinic saw:

• 80% fewer tech-related disruptions

• Faster check-ins and appointment scheduling

• Improved staff morale and patient satisfaction

  
  

“We used to lose hours every week to tech issues. Now, Tamar handles everything behind the scenes — and our team can focus on care.”— Clinic Administrator

“Patients notice the difference. No more delays, no more lost records. It’s a game-changer.”— Front Desk Coordinator

Lessons for Other Healthcare Providers

• Proactive IT saves time and money — especially when patient care is on the line.

• You don’t need an in-house team to have enterprise-level support.

• Partnering with the right MSP can transform your operations and reputation.